Effective Date: 13th Aug 2024
One Bit Practical Solutions Ltd (“we,” “us,” or “our”) operates the website obpsol.com (the “Site”). We are committed to protecting the privacy of our users (“you,” “your”) and ensuring that your personal information is handled in compliance with the General Data Protection Regulation (GDPR) and Uganda’s Data Protection and Privacy Act. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and any other information you provide directly through our contact forms or other Site features.
- Non-Personal Information: This includes information that cannot be used to identify you personally, such as anonymous usage data, general demographic information, IP addresses, browser types, and other technical information.
2. Legal Basis for Processing Personal Data (GDPR Compliance)
Under the GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal bases:
- Consent: We process your personal data when you have given explicit consent for a specific purpose.
- Contractual Necessity: We process your personal data to fulfill a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: We process your personal data to comply with a legal obligation to which we are subject.
- Legitimate Interests: We process your personal data when it is in our legitimate interests and your rights and interests do not override those interests.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Site.
- To improve, personalize, and expand our Site and services.
- To communicate with you, including sending updates, notifications, and promotional materials.
- To respond to your inquiries and provide customer support.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To detect, prevent, and address technical issues.
- To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and only use it as necessary to perform their services.
- Legal Obligations: We may disclose your information if required to do so by law, including under Uganda’s Data Protection and Privacy Act or the GDPR, or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Under the GDPR and Uganda’s Data Protection and Privacy Act, you have the following rights:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure: You can request that we delete your personal data under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
- Right to Object: You can object to our processing of your personal data under certain conditions, including processing based on legitimate interests or for direct marketing purposes.
- Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw consent at any time.
If you make a request, we have one month to respond to you. Please contact us at our provided contact details to exercise these rights.
7. International Data Transfers
Your personal data may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Where we transfer personal data outside Uganda or the European Economic Area (EEA), we will take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws.
8. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our Site.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to make a request regarding your personal data, please contact us at:
One Bit Practical Solutions Ltd
P.O. Box 133627 Kampala GPO
Kampala, Uganda
Email: info@obpsol.com
Phone: +256 785 739 785